This Refund & Cancellation Policy explains how cancellations and refunds are handled by EMPORIA TALENT SOLUTIONS PRIVATE LIMITED. By purchasing or using our services, you agree to the terms outlined below.
Company Details
Company Name:
EMPORIA TALENT SOLUTIONS PRIVATE LIMITED
Registered Address:
Flat No.413B, 4th Floor,
H13B H.No.1-2-137 to 154,
Secunderabad, Telangana,
500003, India
Website:
https://emporiatalent.com
Email:
support@emporiatalent.com
Nature of Services
We provide professional and digital career services, including but not limited to:
• Resume writing services
• Resume optimization and formatting
• Resume forwarding and professional visibility services
These services are customized and involve manual effort. Once work has started, services cannot be reversed.
Cancellation Policy
Cancellation Before Service Begins
If a cancellation request is raised before the service has started, it may be eligible for a full or partial refund after deducting applicable processing or administrative charges.
Cancellation requests must be sent to support@emporiatalent.com.
Cancellation After Service Begins
Once the service has started, cancellation requests are generally not eligible for a refund. This includes cases where:
• Resume drafting has started
• Information review is completed
• Any part of the service has been delivered
Exceptions, if any, are reviewed at our sole discretion.
Refund Policy
Refunds are considered only under limited and valid circumstances.
Refunds May Be Considered If:
• A duplicate payment was made
• Payment was processed incorrectly
• Service could not be delivered due to an internal technical issue
Each case is reviewed individually.
Refunds Are Not Applicable If:
• The service has already been delivered
• Delay occurs due to lack of user response
• Dissatisfaction is based on personal preference
• The user expects guaranteed job placement or interview calls
Partial Refunds
Partial refunds may be issued when:
• Only a portion of the service has been completed
• Service scope is reduced by mutual agreement
The refunded amount will depend on the work already completed.
Refund Processing Timeline
If approved:
• Review period: up to 7 business days
• Refund processing: 5–10 business days
Refunds are processed through the original payment method, subject to payment gateway timelines.
No Employment Guarantee
Our services aim to improve professional presentation and visibility only.
We do not guarantee:
• Job offers
• Interview calls
• Employment outcomes
Refunds will not be provided for lack of hiring results.
Chargebacks & Disputes
Users are requested to contact us before initiating chargebacks or disputes with banks or payment providers.
Unjustified chargebacks may result in:
• Service suspension
• Permanent account restriction
Force Majeure
We are not responsible for service delays or failures caused by events beyond our control, including natural disasters, system failures, or government restrictions.
Policy Updates
EMPORIA TALENT SOLUTIONS PRIVATE LIMITED reserves the right to modify this policy at any time. Updates will be effective once published on the website.
Contact Information
For refund or cancellation-related queries, contact:
Email: support@emporiatalent.com
Website: https://emporiatalent.com
Acceptance of Policy
By using our services, you confirm that you have read, understood, and agreed to this Refund & Cancellation Policy.